What counts as a billable hour?
A billable hour is time that can be charged to a client or customer under the scope of the engagement. Delivery work, agreed meetings, reporting, or implementation time may be billable, while proposals, admin, business development, and internal training are often not. The exact line depends on the contract and how the business records time.
Is billable utilisation the same as profit?
No. Billable utilisation measures how much of your available time is chargeable. Profit depends on what hourly rate is being charged and what costs must be covered behind that rate. A person can have strong utilisation but still be underpriced if the bill rate is too low to cover burden, overhead, and margin.
How do I know whether I need higher rates or more billable hours?
Compare the target revenue gap with the required billable hours and required utilisation. If the utilisation needed to hit the target looks unrealistic for your delivery model, the gap is probably not just a scheduling issue and you may need to revisit pricing. If utilisation is low but the target looks achievable at realistic capacity, the issue is more likely pipeline, scheduling, or time allocation.
Should I use total paid hours or contracted hours as available hours?
Use the hours that genuinely represent the capacity you are paying for and expecting to allocate during the period. For an employee that is often the normal paid week. For a fractional or freelance arrangement it may be the contracted delivery capacity. The key is to be consistent, because available hours are the denominator that drives utilisation.
What is a good billable utilization rate?
There is no universal good rate because the right target depends on role, industry, seniority, and how much non-billable work is necessary. Many service businesses watch the 60 to 80 percent range, but leadership, sales, management, training, and project setup can make a lower target realistic for some roles. The calculator is most useful when you compare your current utilization with a target that fits your actual delivery model.
Why can the required utilization be above 100 percent?
Required utilization rises above 100 percent when the annual revenue target cannot be reached with the current hourly rate and available hours. That means there are not enough hours in the entered schedule to hit the target by utilization alone. You would need a higher rate, more capacity, additional people, a different scope mix, or a lower target.
What is effective hourly rate in a billable-hours calculator?
Effective hourly rate is annual revenue divided by all available hours, not just billable hours. It shows what the whole working schedule is producing after non-billable time is included. If your quoted rate is 150 but only two-thirds of available hours are billable, the effective hourly rate across all available time is much lower than 150.
Is this calculator for lawyers, consultants, agencies, or freelancers?
It can be used for any hourly or time-and-materials services model where billable and non-billable time need to be separated. Lawyers may care about annual billable-hour targets, agencies may care about utilization and capacity, consultants may care about target revenue, and freelancers may care about whether the effective hourly rate supports their income goal.
Can I use this instead of a timesheet calculator?
Use it after you already know or can estimate billable and available hours. A timesheet calculator is better for totaling start and stop times, breaks, or payroll hours. This page is for utilization, revenue, target utilization, and capacity planning.
What does the 10 percent non-billable recovery scenario mean?
It is a sensitivity check, not a promise. The calculator takes 10 percent of your current non-billable hours, treats that time as newly billable, and shows the revenue lift at the same hourly rate and working-year assumption. Use it to judge whether better time capture, tighter meetings, improved scope control, or administrative support could be worth pursuing.